Your vehicle protected without leaving home
Pick a plan, get the tracker delivered (or book a technician) and activate it in the app. Your motorbike, e-bike or car live on the map, with a 24h control center.
Device included in the plan
24h control center
No sign-up fee
Hi,
Carlos 👋
Carlos' bike
251-D-12345
Online
48 km/h
Speed
On
Ignition
92%
Battery
Track
History
Delivery mode
10 m fence around the vehicle while you deliver.
AZ Club · 1,240 pts
Earn points using the app and at partners
Live tow truck
Request a partner tow and follow it on the map
Home
Track
SOS
SOS
Group
More
From sign-up to the map in three steps
You can do everything on the website or in the app, in your own time. If you prefer, a technician comes to you.
Create your account and pick a plan
Name, e-mail and a 6-digit code. Choose Rider (1 vehicle) or a Fleet plan and pay through Stripe.
Get it by post or from a technician
By post, the tracker arrives at your door and shipping costs €9.99. With a technician, installation at your address costs €40.
Install and activate it in the app
Connect the 3 wires with the guide (or leave it to the technician), add the vehicle in the app and type the SIM number that came in the box. The system does the rest.
Choose how to receive it
The tracker belongs to Alvo Zero and stays with you while your subscription is active. You only pay for shipping or installation.
By post
Device included
Delivered to your door by An Post. Installing it takes about 15 minutes with the guide (it's 3 wires), or you can take it to an electrician.
Price · Shipping
€9.99
Time
3 working days
What's in the box
Tracker with the SIM already inside
Wiring harness and cut-off relay
Cable ties and double-sided tape
SIM card holder with the SIM number
Who it's for
For hands-on people, anyone with a trusted mechanic, or whoever wants the device fast.
Alvo Zero technician
Device included
The technician comes to your address, installs it, tests the engine cut-off and only leaves once the vehicle shows in your app.
Price · Installation
€40
Time
40 to 60 min, at the booked time
What's included
Tracker installed and tested
Engine cut-off set up
Activation done on the spot, with you
Free rescheduling up to 24 h before
Who it's for
For people who don't want to touch wires, cars with a complicated dashboard, or anyone who wants a guaranteed install.
Availability confirmed at sign-up
It's just three wires
The guide shows every step with a drawing, in English and Portuguese. You can print it and take it to the workshop.
Red
To the battery positive, which is live all the time.
Black
To the negative, on a metal bolt of the chassis.
Orange
To the wire that is only live with the key on.
The fuel cut-off relay is optional. It has its own part in the guide, for the electrician.
ALVO ZERO
One plan for you, three for fleets
Rider covers 1 vehicle with everything included. For several vehicles, pick a Fleet plan. Pay monthly or yearly (yearly gives you 2 months free).
Show prices for
Loading prices…
Rider
1 vehicle
€12.99
/mo
Device included, you only pay shipping
1 vehicle (motorbike, bicycle, e-bike or car)
Live position every 2 seconds
Engine cut-off from the app
SOS with a 24h control center
Assisted recovery 24/7
Geofences and delivery mode
Group on the map with a voice channel
History with stops and addresses
AZ Club and a card in Apple Wallet
Live tow truck with partners
Roadside help between members
iPhone app and web panel
Secure payment through Stripe. Prices include taxes.
Run a tow truck or a garage?
Join the partner network: get requests from the community, do installations and get paid for your services.
Tow requests from the community
Tracker installations in your area
Web portal with team, fleet and billing
What comes with the plan
Tracking, safety and help from the community in one app.
Live every 2 seconds
Your motorbike, e-bike or car on the map with speed, ignition and address, on Alvo Zero's own network.
Engine cut-off from the app
Stolen? One tap and the vehicle stops, and assisted recovery starts.
One-tap SOS
Your friends and the control center get your live location and join a voice call with you.
24h control center
Our team follows the case in real time and talks to the authorities for you.
Community map
Police, hazard, accident, blocked road: people on the road warn those coming behind.
Geofences and delivery mode
Mark the safe area and get the alert straight away. In delivery mode, a 10 m fence protects the vehicle.
AZ Club and Apple Wallet
Points for paying on time and using the app, with the club card in Apple Wallet.
Live tow truck
Request one, see the price and follow it on the map, like a ride app.
New in the app
Earn points using the app and spending at partners.
With AZ Club you collect points by using the app every day and by spending at partners (garages, tow trucks and shops). The club card lives in Apple Wallet with your member QR, always up to date.
Points for using the app
Points when you spend at partners
Card in Apple Wallet
Discounts and priority services
ALVO ZERO
CLUB
SAFETY
CONNECTS
A STRONGER
TOMORROW
MEMBER
PREMIUM
MEMBER NAME
Carlos Eduardo
MEMBER ID
AZ100258
SINCE
09/2026
SCAN TO IDENTIFY
Exclusive discounts
Priority services
AZ points
Club events
MORE THAN TRACKING
A COMMUNITY ON THE MOVE
Add to
Apple Wallet
Partner tow truck on the map, from request to arrival.
See the partner tow trucks nearby, how far they are and when they would arrive. The price shows in the app before you confirm. Then follow the route live and rate it at the end.
Partner tow trucks near you
Price in the app before you confirm
Live route and arrival time
Rating and club points
Request sent
Tow accepted
On the way · 1.3 km
Completed · club points
Live route · arrives in 4 min
The community arrives before the tow truck.
Need a hand? Members with a tracker near you get an alert. The first one to offer help shows up with their name and phone.
Tyre, breakdown, fuel
Alerts to people nearby
Name and phone of who's coming
In the app and on the web
LOOKING FOR HELP
We notified 4 members within 15 km
Marcos is coming to you
2.1 km · call
Run a tow truck or a garage? Get requests and installations from the community.
Register your team, fleet and prices. Get nearby tow requests and tracker installations in your area, all on the web portal: requests, installations, billing and settlements.
Before you start
The tracker belongs to Alvo Zero and stays with you while the subscription is active. You don't pay for the device, only for the plan and the shipping or installation. If you cancel, send it back within 14 days. If it doesn't come back, we charge the replacement value shown at sign-up.
Yes, in the app or on the website. The cancellation terms are in the Terms of use.
You have 14 days (Ireland and UK) or 7 days (Brazil) from delivery to withdraw. Send the device back and we refund what you paid, minus the shipping if the tracker was already posted.
No. The tracker works with 3 wires (red, black and orange) and the guide shows where each one goes. If you prefer, book an Alvo Zero technician or pick the tracker up at a partner garage that installs it. The fuel cut-off relay is optional and should be fitted by an electrician.
Yes. On 36 to 72 V bikes the tracker is connected before the controller (with the included converter, when needed) and the remote cut-off switches the bike's power off. Motorbikes and cars too.
The delivery time shows at sign-up and depends on the country. It's usually 3 working days with An Post in Ireland and Royal Mail in the UK. The tracking code arrives by e-mail and you can follow it under "My order".
Your order shows as "awaiting stock", the control center is alerted and you get a new estimate. As soon as a device is set aside for you, it's posted. If you'd rather not wait, we cancel and refund everything.
Yes, anytime, in the app or on the website. The price difference is prorated.
No. The center speaks English and Portuguese and talks to the authorities for you.
Still have a question?
We answer fast. Everything you need to start is in the sign-up, but if you'd like to talk first, write to us.
Send an e-mail
We reply within one working day, in English or Portuguese.
+353 899 601 124
For a quick answer, message us on WhatsApp.
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